Dealing with Returns, We’re Not Walmart!

As a service business one of the hardest areas to deal with are returns. I don’t get very many, but occasionally one comes back usually because people thought they like caricatures but found out that they don’t. In this world of returning it because you found a better deal down the street or you decided you no longer wanted a caricature. I have gotten excuses like my mother doesn’t like it, to the women is very vain, she won’t like it. As an artist it can be a very fine line after all our products are not made from a mould or stamp.

I take each return individually, my goal is to make the client happy, but at the end of the day it depends on the reason as to whether I honour a return. Creating a return policy for your business and coming up with guidelines you can follow can be one of the best ways to curb returns. There is also the option of not accepting returns and risking a bad name so it should be thought out. With caricature art many times it is a style issue and I find educating the client the best way to curb returns. I don’t get many returns and hopefully won’t get many in the future, but it can be upsetting to the artist. If you get returns on your service analyze why, it may be that you are adding things that clients don’t want. Create strict guidelines for the future and you will come out ahead on the return front.

About the Author

Bruce Outridge is an artist and author of the book How to Start an Artistic Business in 12 Easy Steps. For more information please visit his website at www.bruceoutridgeproductions.com

Starving-Artist-cartoon

Starving-Artist-cartoon

About Bruce

Bruce is an artist, author, consultant, and speaker specializing in caricature and cartoons and his presentations are on business, leadership, and creativity. Bruce Outridge Productions offers custom illustration and design services for clients with a special focus in live caricature entertainment. The company is a division of Outridge Enterprises Inc. and you can learn more about Bruce on his website bruceoutridgeproductions.com or bruceoutridge.com

Posted on April 16, 2013, in Art Tips, Caricatures and tagged , , , , , , . Bookmark the permalink. 7 Comments.

  1. Reblogged this on welcometosuccess and commented:
    Reblogging! 🙂

  2. What’s up, its fastidious post about media print, we all understand media is a enormous source of information.

  3. Thanks for one’s marvelous posting! I definitely enjoyed reading it, you can be a great author.I will be sure to bookmark your blog and definitely will come back sometime soon. I want to encourage you to continue your great writing, have a nice holiday weekend!

  4. Wow, superb blog layout! How long have you been blogging for?
    you made blogging look easy. The overall look of your web site is fantastic, let alone the content!

  5. Thank you.
    Bruce

  6. An impressive share! I have just forwarded this onto a colleague who
    had been doing a little homework on this. And he actually bought
    me dinner because I found it for him… lol. So let me reword this….
    Thank YOU for the meal!! But yeah, thanx
    for spending some time to discuss this issue here on your web page.

  7. I’d like to find out more? I’d care to find out some additional information.

Thanks for visiting Bruce Outridge Productions

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: